Privacy policy

We collect different types of information in order to provide and improve our services. First, we collect contact details such as your name, email address and telephone number when you get in touch with us or request information about our services. We also collect information relating to your search preferences, including the type of properties you are interested in and the locations you are looking at. In addition, we automatically collect technical information when you visit our website, such as your IP address, the browser you use and data about how you interact with our site. Finally, we use cookies and similar technologies to improve your user experience and personalise the content we show you.

We use the information collected for various purposes relating to the provision of our services. First, we use your data to provide and maintain our property services, making sure you can access all the information about the properties available. We also use your information to personalise your search experience, showing you properties that match your specific preferences and needs. We use your contact details to send you communications about properties that may be of interest to you, always respecting your communication preferences. We also analyse usage information in order to continuously improve our services and develop new features that benefit our users. Finally, we process your data where necessary to comply with our legal and regulatory obligations.

We process your personal data under different lawful bases depending on the nature of the processing. Where you have given us your explicit permission, we process your data on the basis of your consent, particularly for sending marketing communications and using non-essential cookies. We also process your data where necessary for the performance of a contract or to provide the services you have requested. In certain cases, we process your information on the basis of our legitimate interest, such as when we analyse website usage in order to improve our services and offer a better experience to our users. Finally, we process your data where a legal obligation requires us to do so, such as compliance with tax or data protection regulations.

We want to be clear that Asif Grup does not sell your personal information to third parties under any circumstances. However, in certain situations we may share your information with trusted third parties. We share data with service providers that help us run our business, such as hosting companies, email delivery services or web analytics platforms, always under strict confidentiality agreements. When you request information about a specific property or ask us to act as intermediary in a transaction, we may share your data with the property owner, prospective buyers or tenants, notaries, administrative agencies or collaborating professionals, provided this is necessary to handle the transaction requested. We may also disclose your data to the competent authorities where required by law or where necessary to protect our legal rights or those of third parties.

We implement rigorous technical and organisational security measures to protect your personal information against unauthorised access, loss, destruction or alteration. We use SSL/TLS encryption to protect the transmission of data between your browser and our servers, ensuring your information travels securely over the internet. Access to personal information is strictly restricted to those employees and collaborators who need to know it in order to do their job, and all of them are subject to confidentiality obligations. We carry out regular security audits to identify and fix potential vulnerabilities in our systems. In addition, we provide ongoing training to our staff on data protection and information security to ensure everyone understands the importance of safeguarding your personal data.

Under the General Data Protection Regulation (GDPR) and Spanish Organic Law on the Protection of Personal Data and the Guarantee of Digital Rights (LOPDGDD), you have a number of fundamental rights over your personal data. You have the right to request access to your personal data, obtaining a copy of the information we hold about you. You may exercise the right to rectification to correct any inaccurate or incomplete data we hold in our systems. You may also request the erasure of your personal data where it is no longer necessary for the purposes for which it was collected or where you withdraw your consent.

You also have the right to request the restriction of the processing of your data in certain circumstances, as well as to exercise the right to data portability in order to receive your data in a structured, commonly used format. You may object to the processing of your personal data, particularly where the processing is based on our legitimate interest. Finally, you have the right to withdraw your consent at any time where processing is based on that lawful basis, without affecting the lawfulness of processing carried out before the withdrawal.

To exercise any of these rights, you can contact us at legal@asifgrup.com. We will respond to your request within one month of receiving it.

We retain your personal information only for as long as necessary to fulfil the purposes described in this privacy policy. The retention period varies depending on the type of data and the purpose of the processing. For example, we keep the contact details of prospective clients for as long as there is a legitimate interest in maintaining the commercial relationship, or until you request their deletion. In some cases, applicable law may require or permit a longer retention period, such as for tax or accounting obligations. Once the necessary retention period has elapsed, we securely delete or anonymise your personal data.

In certain circumstances, your personal data may be transferred to and processed in countries outside the European Economic Area. This may happen when we use service providers operating in other countries or when we store data on servers located internationally. In all such cases, we ensure that appropriate safeguards are in place to protect your personal information, such as standard contractual clauses approved by the European Commission, adequacy decisions or equivalent certifications. These measures ensure that your data receives a level of protection equivalent to that afforded within the European Union.

Our services are not directed at persons under 18 and we do not knowingly collect personal information from minors. If you are a parent or legal guardian and become aware that your child has provided us with personal data without your consent, please contact us immediately. If we become aware that we have collected personal data from a minor without verification of parental consent, we will take the steps necessary to delete that information from our servers without delay.

We may update this privacy policy from time to time to reflect changes in our data processing practices, new legal requirements or improvements to our services. We will notify you of any significant change by publishing the new policy on this page and updating the last-updated date shown at the top of the document. In the event of substantial changes affecting your rights, we will inform you by means of a prominent notice on our website or, where appropriate, by email. We recommend that you review this policy periodically to stay informed about how we protect your personal information.